Remote Support

We offer a remote IT support services for any problem that can be fixed over the internet. Our support team will identify problem areas and fix them before it carries down the network with the help of our real time monitoring and alerting tools, thereby increasing the reliability and perseverance of your IT systems. With increasing use of technologies, we can provide 24/7 support to clients.

What do we do?

  • Planning and monitoring regular backups
  • Backup management for Linux and Windows server using scripts
  • User management control
  • All kinds of hardware and software issues

Value added services

  • IT infrastructure uptime and productivity improvement
  • Enhancing the ability to adopt new technologies
  • Simplifying the operational management
  • Helping to focusing on core competencies
  • Better utilization of infrastructure asset to reduce IT cost
  • Providing high availability of network and data services
  • Ensuring faster infrastructure deployment
  • Offering greater flexibility in operation and management of processes

Remote Support Services

Desktop optimization

Spam and anti-spyware management

Patch management

System documentation

Asset management

Remote backup